Can’t access account

Hi, I have been playing Pokémon showdown for a little bit, and have used the same username and password since the beginning. All of a sudden out of no where , my password has stopped working and I cannot log into my account. So I requested to change my password , changed it , then tried to log in again only to be met with the same message as before that my password is incorrect. I don’t know what’s going on , can someone help me
 
Hi, I have been playing Pokémon showdown for a little bit, and have used the same username and password since the beginning. All of a sudden out of no where , my password has stopped working and I cannot log into my account. So I requested to change my password , changed it , then tried to log in again only to be met with the same message as before that my password is incorrect. I don’t know what’s going on , can someone help me
Hi, sorry for the late reply. In future, you'll want to go here for simple questions like this >> https://www.smogon.com/forums/threa...d-original-post-before-posting.3520646/unread

As for resolving your issue, you'll want to make a password reset form here >> https://www.smogon.com/forums/password-reset-form/
Because the questions are there to verify that you are the actual owner of the account, there shouldn't be much trouble, as long as you can answer them as best as you can. In future, maybe make a note (writing it down physically, saving it on a notepad, something that other people cannot access at all) of the password when you set it. Be careful when you set the password to make sure that you don't accidentally set something else that you don't think is the password.

If/when the above is done, and the issue persists (being unable to log into your account even though you're 100% sure you've changed the password and that it is correct), make a help ticket.
 

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